Delivery is guaranteed! If your shipment is lost or seized we will reship once at our expense.
Your purchases will be sent directly by courier to your door.For example the hottest MBT M.Walk Shoes,which can been sent by dropshipping to you,You will receive an email with your order confirmation number and your shipping tracking number. With this tracking number you can track the progress of your purchase.
1 .Please allow 5-9 days for delivery of your Shoes.
2 .Please make sure you enter the correct shipping address and contact number.
3.We are not responsible for reshipment if you provided us with an incorrect address.
4 .We are not responsible for any import tax charged on your package.Expedite Shipping (5-14 days)
You will be notified as to what courier service we used in your confirmation mail.We can also contact you with the status of your orders.
Return and Exchange Policy:
Returns or exchanges will only be allowed for the product quality problems (non-human destruction) and packaging must be intact, provided the customer purchased the product through our website and it is within 15 days of the purchase date.
To return an item, you must email us and inform us of the reason. We will then provide you with further instructions.
Goods must be returned within 8 days of receipt date - unworn and contain all the original packaging and labels. We will credit your original method of payment, excluding 25% re-stocking/processing fee and US$30 return fee. All shipping costs associated with the return of goods are the responsibility of the consumer.
Once we receive your return, please allow up to 15 business days to complete your return or exchange.
Order Cancellation:
Should you wish to cancel your order, you must email us immediately.it needs 10% cancellation fee applies(it's the transaction fees of the payment company).So dear customers,please cheak again for your order(s) to avoid unnecessary losses of you and us.In Majority of orders are dispatched within 1-2 days from the order date. Shipped orders cannot be cancelled.
Any questions, please contect us
Email: mbtshoesceo.com@gmail.com
